Serenna alternative for physiotherapists
Serenna is software for physiotherapy clinics built around an AI WhatsApp assistant, sold as an add-on, and according to its website it is still integrating VeriFactu. My Fisio Agenda gives you VeriFactu invoicing sent straight to the AEAT and automatic WhatsApp reminders from the very first plan, plus rooms, multiple centres and a patient portal: Junior for €19.99/month + VAT and the first month free.
Serenna and My Fisio Agenda, point by point
Data from its website as of 18 October 2026; our prices exclude VAT.
| My Fisio Agenda | Serenna | |
|---|---|---|
| Focus | ✓ Physiotherapy only, with the software in English, Spanish and Catalan | Physiotherapy clinics and self-employed physios |
| Price for a self-employed physio | ✓ Semilla €4.99 or Junior €19.99 a month + VAT | Free plan (10 bookings a month) or Autónomo €19/month, excl. VAT |
| WhatsApp reminders | ✓ Included on every plan: automatic with confirm and cancel buttons, plus unlimited manual ones | Optional add-on: Autónomo + WhatsApp from €26/month; without it, email notices |
| VeriFactu submission to the AEAT | ✓ Included in every plan | Being integrated; its website plans to launch it in the third or fourth quarter of 2026 |
| Treatment rooms | ✓ On every plan | Multiple rooms on the Clínica plan (2 to 7 physios) |
| Multiple centres | ✓ On every plan | Enterprise plan, custom pricing |
| Patient portal | ✓ "My space": upcoming appointments, cancel or request, documents and signing | Not stated on its website |
| Free trial | ✓ 1 month, no card | 14 days, no card |
Serenna data taken from serenna.es (home page, prices and FAQ), checked on 18 October 2026 and reproduced as shown there; it may change at any time. "Not stated on its website" means we did not find it on those pages, not that it does not exist. My Fisio Agenda prices exclude VAT (21%). Spotted something out of date? Write to info@myfisioagenda.com and we will correct it.
Six reasons to choose My Fisio Agenda over Serenna
What matters for a physio practice, included in the fee from day one.
WhatsApp as standard
Every plan comes with its allowance of automatic reminders (20, 100 or 250 a month) with confirm and cancel buttons, and manual ones are unlimited. At Serenna, according to its website, WhatsApp is an add-on: with the Autónomo plan it starts at €26/month.
VeriFactu included
You issue VeriFactu invoices sent to the AEAT with your digital certificate, with the healthcare VAT exemption, IRPF and Facturae format. Serenna states on its website that it is integrating VeriFactu for the second half of 2026.
Rooms from the first plan
Even if you work alone, you can spread appointments across two treatment rooms or run two practices from the same account. At Serenna, according to its website, multiple rooms come with the Clínica plan and multiple centres with Enterprise.
A portal for patients
"My space" lets patients see their upcoming sessions, cancel or request appointments, download the home exercise plan you share and sign consent forms, all with a code and PIN.
A one-month trial
A full month with no card to try it with real patients, compared with the 14-day trial Serenna advertises. And after that, no commitment.
In three languages
Work in English, Spanish or Catalan, and our support team answers by WhatsApp or email whenever you need it.
What Serenna is and where each program fits
Two different takes on automating a practice.
According to its website, Serenna is all-in-one software for physiotherapy clinics: scheduling with online booking, clinical records with a pain scale and a body chart to mark areas, payments, packs and cash-up, a KPI dashboard and, on the Clínica plan, QR clock-ins and time tracking. Its most visible feature is an AI WhatsApp assistant that answers patients and manages appointments, sold separately and paid per conversation.
My Fisio Agenda takes another route: everything that prevents no-shows and paperwork is included in the fee and works from day one. Reminders go out on their own with confirm and cancel buttons, VeriFactu invoicing is built in and patients have their own portal. It fits a self-employed physiotherapist as well as a physiotherapy clinic with up to 15 practitioners.
WhatsApp reminders with no add-ons
Reminders patients answer with one tap, without pushing up your fee.
With WhatsApp reminders you choose when the automatic message goes out: 24 hours before the session, when the appointment is created, or both. The message carries buttons to confirm or cancel, so the day before you already know whether the 9:00 slot is still taken. If you prefer a personal touch, the manual reminder opens your WhatsApp with the text ready, with no limit on any plan.
When a patient cancels or asks for an appointment from "My space", you can get a notification on your WhatsApp and refill the slot in good time. And if you want people to book without calling, switch on "Patient Space", your public booking page with its own link, which you can embed in the clinic's website.
Rooms, centres and session series on any plan
The schedule adapts to your practice, not the other way round.
In the online scheduling for physiotherapists you organise the day, week or month by colour and room. A rehab plan after a muscle tear is booked in full in one go, weekly or every two, three or four weeks, with a fixed number of sessions or no end date. Each centre has its default length (30, 45, 60 or 90 minutes), you set your working hours, block out the times you are not seeing patients, and everything syncs with your Google Calendar.
Each appointment is tagged by session type —dry needling, rehab exercise, lymphatic drainage, respiratory or paediatric physiotherapy, among others— so your statistics show which treatments keep your practice going. 5- or 10-session packs are deducted automatically and the clinical record is stored encrypted and organised by session.
Switching from Serenna to My Fisio Agenda
A move you can make with your practice open.
Sign up, set up your centres, rooms and session lengths, and upload your patients from an Excel or CSV file with the import wizard. During the free month you can book new appointments here while you finish the ones already scheduled. If you need help with the file format or the setup, write to us by WhatsApp or email.
Want to see more options? There is the TUFISIO alternative, the Docfav alternative and the full comparison.
Price with WhatsApp included
What you pay each month to have automatic WhatsApp reminders.
According to its website (October 2026), Serenna costs €19/month excl. VAT on the Autónomo plan and from €29/month on the Clínica plan, for 2 to 7 physiotherapists; with WhatsApp, the Autónomo plan starts at €26/month and the Clínica plan at €49/month. With My Fisio Agenda, Junior costs €19.99/month + VAT with 100 automatic reminders and 100 VeriFactu invoices a month included; Semilla is €4.99/month + VAT for up to 15 patients, and Senior €29.99/month + VAT with 250 reminders and unlimited VeriFactu. Clinics have Center Mini (€99.99), the Medium Plan (€129.99) and Center Super (€159.99) per month + VAT.
Frequently asked questions
Common questions when comparing Serenna with My Fisio Agenda.
Why choose My Fisio Agenda as a Serenna alternative?
Does Serenna offer VeriFactu invoicing?
Are WhatsApp reminders charged separately in My Fisio Agenda?
Can I bring my patients over from Serenna?
How much does My Fisio Agenda cost, and is there a minimum term?
Verdict: all the essentials, no add-ons
Our recommendation if you are considering Serenna.
If you are looking for physiotherapy software that includes VeriFactu invoicing, automatic WhatsApp reminders, rooms and a patient portal without paying for add-ons, My Fisio Agenda is the Serenna alternative we recommend: from €19.99/month + VAT, with a free month and no commitment.
My Fisio Agenda